They didnt care that i am retired and travel often I m explained that I am a frequent player at their casino etc. They said it was because it had been done for me in two past years before. They refused to hold it for 1 week until i got back home.

Recently i couldnt attend a cruise giveaway they offered me because i was out of country at the time. I've been to Pechangas Casino several times a month for years but they dont seem to care. This is for for cheap people hopefully wishing to make money in the casino, so low class and bad service. I can’t believe that I try to talk to anyone here and they don’t care at all about customers, I can’t used anything in the room without worrying getting charge a ridiculous amount of money. Can anyone get back to me at any time please. You said your are environmentally responsable and that why you have to plug in your key to have electricity in your room, yeah right A CASINO.

First day we tried to go to the pool but it’s super very crowded and they won’t let you in without ID, credit card and room card, so like in my case I went for a run and even though my name is in the system they didn’t let me in also I went to get a coffee and beside the fact that I needed all ID and more it took me more than 30 min to get a coffee…I went to talk to a manager and he just said sorry take ot or leave it…very nice right? I guess this is what you get in USA sorry this is not USA jurisdiction like the manager said. To start we could not find an EV parking spot available since we arrived, non electric cars parked there.

Since we arrive it have been non pleasant at all. We booked 4 night stay and we are on our 2 night and already regret to have stayed here. Bring back the fun and excitement with real payouts worth playing for. Mini jackpots of $12? Bonus round paying $6 after 30 bonus spins? Pechanga needs to do better and loosen those slots a little. Saw a man playing $28 a pull slot and only won $1200 on his bonus. This was not just one person but various people.

Heard mny players commenting on how they had lost a couole thousand dollars trying their luck on slots and tables but nothing was paying. On another machine after FINALLY hitting a bonus round NONE of the available jackpots paid out, not even the mini of $20!! At the tables, the cards always end in favor of the dealer. We played both tables and slots, even tried high limits slots where after a few hundred dollars we finally hit thre bonus round and it only paid out $28 on a $9 per spin pull. Hotel and staff are very nice but do not play here! My cousin and I stayed and played.

Pechanga resort casino